Terms and Conditions

Effective Date: 10 Apr 2025

Welcome to YBM Labs, a business unit of Zillusion Pvt. Ltd. ("Company", "we", "our", or "us"). These Terms and Conditions ("Terms") govern your use of our website, applications, APIs, and all AI-driven and automation-related services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms.


1. Services Overview

YBM Labs provides services in the field of applied artificial intelligence, automation, machine learning, and digital product development. The Services may include consulting, software, APIs, AI models, and automation workflows customized for clients.


2. Eligibility

You must be at least 18 years old and legally capable of entering into contracts to use our Services. By using our Services, you represent and warrant that you meet these requirements.


3. User Responsibilities

You agree to:

  • Provide accurate and complete information.

  • Use our Services only for lawful purposes.

  • Not reverse engineer, copy, modify, or distribute our software or proprietary models.

  • Respect any usage limits or restrictions provided during onboarding or via our documentation.


4. Intellectual Property

All content, software, algorithms, designs, and documentation developed by or for YBM Labs are the intellectual property of Zillusion Pvt. Ltd., unless otherwise agreed upon in a client-specific agreement.

You retain ownership of your data and input; however, you grant us a limited, non-exclusive license to use it for the purpose of delivering the Services.


5. Confidentiality

We will not disclose or use your confidential information except as required to provide the Services or as otherwise permitted in writing. Likewise, you agree not to share any proprietary methods, pricing, or internal tools of YBM Labs without consent.


6. Payment & Billing

Payment terms will be specified in your individual agreement, proposal, or invoice. Failure to pay may result in suspension or termination of Services.

All fees are exclusive of applicable taxes and duties.


7. Service Level and Availability

While we strive for high uptime and performance, we do not guarantee uninterrupted service. Any SLAs or uptime commitments will be governed by a separate agreement.


8. Limitation of Liability

To the fullest extent permitted by law, Zillusion Pvt. Ltd. will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or revenues, arising from the use of the Services.


9. Termination

We reserve the right to suspend or terminate your access to the Services at any time if you breach these Terms or engage in unlawful or unethical use.

You may also terminate your use of our Services at any time by notifying us in writing.


10. Modifications to the Terms

We may modify these Terms from time to time. We will notify you of significant changes, and continued use of the Services constitutes acceptance of the revised Terms.


11. Governing Law & Dispute Resolution

These Terms shall be governed by and interpreted in accordance with the laws of India, without regard to its conflict of law principles. All disputes shall be subject to the exclusive jurisdiction of the courts in Jagdalpur, India


12. Contact Information

For any questions about these Terms, please contact:

Zillusion Pvt. Ltd.
Santoshi Ward, Jagdalpur
Email: sayhi@ybmlabs.com